Joué le: 14 août 2021 Date d’avis: 24 août 2021Index: 11
Championship Course - Le Vallon
Let me start by describing the course first before I move to my initial experience on the club.
When you enter the course you immediately feel like you are on a premium course and everything looks nice and well maintained. The driving range and practice facilities are very nice and the course book, pin positions and scorecard really feel premium.
The maintenance is to…
Réponse de Hulencourt — 26 août 2021Cher Monsieur Ladrak,
First of all, we thank you for your review about our club. We are glad that our staff who welcomed you and your 2 friends in Hulencourt was kind and attentive. Since for us, service towards our members and clients is essential and remains on top our our priorities.
That’s why our colleague who welcomed you on Saturday August 14th let you play without asking you to anticipate the paiement of the GF. For your information, few days before we requested your TTOO and your hotel to confirme the paiement and none of them answered positively. This is why you gave your mobile phone number to my colleague, in case the TTOO didn’t pay it.
Just for your information, today the 3 GF remain unpaid and we haven't called you.
We really apologize for what happened and we will make sure that it won’t happen again.
Head of Marketing and Communication
Mrs. Maria Arnau
+32 67 79 40 40