8.9
Birdie-golf-NLOro
Giocato il: 19 settembre 2021 Data della recensione: 22 settembre 2021Handicap: 15
Le Golf National
Le Golf National - L'Albatros
In 2 dagen tijd de beide banen gespeeld van "Le Golf National".
Wat vooral jammer is, dit geldt voor Le National als geheel, dat de horeca door Novotel gedaan wordt. Service en prijs kwaliteit is in mijn beleving gewoon slecht.
Het deel van Le National (de shop) wordt gerund door enorm aardig en kundige mensen.
Wat jammer is dat je in ee…
Risposta da parte di Le Golf National — 21 marzo 2022
Dear Golfer,
Once again, thank you very much for taking the time to share your Albatros experience in detail, after visiting us last September. Our apologies for the belated answer. May I try again to provide further information to the new points covered.
- Welcome in the proshop
Many thanks for your encouraging feedback. We will share your positive words with our team.
- Albatros Course presentation
Thank you for your positive comments regarding the quality of the presentation delivered on the Albatros. We will be happy to forward them to the Albatros Greenkeeping Team and his leader Hugo. They truly do their best to deliver fantastic playing conditions all year long.
- Novotel restaurants
Thank you for your comments about the restaurants. Located within the onsite Novotel Saint-Quentin en Yvelines, they are owned & operated by the Accor Group. We will therefore share your feeling about their catering services with the hotel Director.
- Prices difference
Thank you for your feedback. I understand that you had chosen a packaged offer combining accommodation & golf. This is therefore normal that the price of your package was higher than the price paid for just a green fee as it included the round of golf + a welcome gift + the accommodation BB for 1 night at Novotel. They might have even been an extra fee to be charged if you rent a single room.
Generally speaking, there is a price difference on green fees between public prices and prices for people purchasing a ffgolf membership card. – whatever their nationality is. As a matter of fact, Le Golf National is owned by the French golf federation – ffgolf. The ffgolf wants us to offer those who support the Federation special benefits – including reduced prices.
- Practice areas
Many thanks for sharing your opinion. To carry on enhancing our services, we would be interested in better understanding which aspects of the practice areas were, for you, disappointing. We have got two driving ranges, including one boasting free access to Top Tracer technology on every covered bay, a large chipping & putting area specially designed for the Ryder Cup Players, 2 other large greens, etc. Please feel free to e-mail us at concierge@golf-national. com
- Airfield disturbance
As explained, we are sorry to hear that the unusual activity of the nearby airfield had disturbed you. You are right: on September 18th and 19th 2021, Toussus Le Noble airfield was exceptionally open to the public to celebrate a national event called ‘les Journées du Patrimoines’. Special air demonstrations and initiation flights were arranged all day. This is why the number of planes was exceptionally high during that weekend.
I hope that the above will be helpful. Please feel free to contact us if you need any further information at concierge@golf-national. com
With kind regards
Julia